Powerextra Phantom 4 Series (15.2V 5350 mAh) LiPo Intelligent Flight Battery + Battery Safe Bag Replacement Phantom 4, Phantom 4 Pro, Phantom 4 Pro Plus, Phantom 4 Advanced Drones
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Product information
Product Dimensions | 6 x 3 x 2 inches |
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Item Weight | 1.25 pounds |
ASIN | B0711D32QN |
Manufacturer recommended age | 12 years and up |
Customer Reviews |
3.8 out of 5 stars |
Is Discontinued By Manufacturer | No |
Manufacturer | Powerextra |
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers have negative opinions about the performance of the hobby laser. They say it has poor quality plastic that cracks easily. They also say the product arrived completely defective and would not power on. Opinions are mixed on fit and battery.
AI-generated from the text of customer reviews
Customers are mixed about the battery. Some mention that it works great for a while, works like an original DJI battery, and has no issues. However, some customers say that the battery has a problem and completely dies while the drone was mid-air.
"...So in all I could have just had a faulty battery but the customer service will keep me coming back. Thank you." Read more
"H ad purchased one of these batteries for my Phantom 4 and it worked great for a while...." Read more
"...Battery was almost a year old, but company offered to replace. They provided a mailing label to return defective, and agreed to ship replacement...." Read more
"...not problem with the battery power and charging them and they run fine when flying, I have come across a VERY MAJOR FLAW with these batteries that..." Read more
Customers are mixed about the fit of the battery. Some mention that it fits better than OEM batteries, while others say that it didn't fit in their Phantom 4.
"The battery fit perfect into my phantom 4. I have used it 10 times and have had 25 minute flight times. I think it’s the real deal!..." Read more
"...Then it began to swell on the sides of the battery until it would not fit into the drone...." Read more
"Read other reviews and worried. Delivered today, fit was better than oem batteries. I’ll updated with performance." Read more
"I found the size tolerances off just enough to make this battery fit extremely tight. It is very difficult to remove (takes two persons)...." Read more
Customers are dissatisfied with the performance of the product. They mention that the plastic on the front panel cracked and broke. Some customers also say that the springs inside the battery case started to crack through the plastic.
"...okay product but great customer service.THANK YOU," Read more
"...Upon closer inspection, I noticed the points (see photo) have become mangled from adding and removing the battery from the drone...." Read more
"The front of the battery crack on about the 4th use. I was promptly sent a replacement. It work as well as the battery that came with the drone." Read more
"...Great buy, highly recommend!" Read more
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Top reviews from the United States
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THANK YOU,
Reviewed in the United States on February 18, 2018
Ok I'm writing a new review and upgrading from a 1 star to a 4 star. The reasoning was because powerextra customer service was excellent they were in constant contact with me about the incident. They asked a few questions and tried to determine the issue however in was unable to provide them with the flight data and they offered to refund my money and pay for any claims that DJI wouldn't cover. When it was all said and done they refunded my money for the battery and a little extra for DJI claims. Since I was unable to send flight data the determining factor of the crash was never %100 decided. So in all I could have just had a faulty battery but the customer service will keep me coming back. Thank you.
Reviewed in the United States on June 1, 2020
Update: I was contacted very quickly after this review and notified that they would be sending out a new battery immediately without having to return the defective one first. Not happy with the battery but very surprised by the quick response to honor their product. Stay tuned for more updates.
New replacement battery received today at no charge. Will be sending the first one back.
The replacement battery that was sent has worked fine for many months now.
Update 2:
The springs inside the battery case eventually started to crack through the plastic. I have this as a third battery and use it only when necessary. Placed it in the phantom and the batter fell out of the drone because the spring lock mechanism was broke. I can no longer recommend this battery. They replaced it the first time and now I have a bigger issue and even though my drone still flies, it is damaged.
Stay with OEM!